Privacy Policy

1. Information We Collect

When you visit Scented Hope, we may collect the following types of information:

A. Personal Information

When you make a purchase or sign up for our emails, we collect details like:

Your name

Email address

Shipping & billing address

Payment details (processed securely via third-party payment providers)

Phone number (if provided)

B. Non-Personal Information

We also collect technical data like:

Your IP address

Browser type and device details

Pages visited on our site

Time spent on our website

This helps us improve our website and services.

2. How We Use Your Information

We collect your information to:

Process and fulfill your orders

Send order confirmations and shipping updates

Provide customer support

Improve our website and shopping experience

Send exclusive promotions, faith-filled encouragement, and updates (only if you opt-in)

We do not sell or rent your personal information.

3. How We Protect Your Information

Your data security is a priority. We use industry-standard encryption and secure payment gateways to protect your personal information. We never store your full payment details on our servers.

However, no online transaction is 100% secure. While we take strong measures to protect your data, we encourage you to also safeguard your login information.

4. Sharing Your Information

We only share your data with trusted third parties when necessary, including:

Payment Processors (to securely process transactions)Shipping Providers (to deliver your order)Marketing Services (if you opt-in for updates and promotions)

These third parties are required to keep your data safe and private.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies help us:

✔ Recognize you when you return to our site

✔ Save your preferences for faster checkout

✔ Show you personalized offers and promotions

You can disable cookies in your browser settings, but some site features may not work properly without them.

6. Your Rights & Choices

You have the right to:

Request access to your personal data

Correct or update your information

Request that we delete your data (except for necessary order records)

Opt out of marketing emails (unsubscribe anytime using the link in our emails)

For privacy requests, email us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites (such as social media or charity partners). We are not responsible for their privacy practices, so please review their policies before sharing your information.

8. Changes to This Privacy Policy

We may update this policy from time to time. If we make significant changes, we’ll notify you by email or on our website. Please review this policy periodically to stay informed.