Terms & conditions

Effective date: February 25th, 2025

Welcome to Scented Hope! By using our website and purchasing our products, you agree to these Terms & Conditions. Please read them carefully.

1. Overview

These Terms & Conditions govern your use of scentedhope.com and apply to all purchases, interactions, and services provided by our store. If you do not agree with these terms, please do not use our website.

2. Ordering & payments

Orders must be placed through our website and all products are subject to availability. We reserve the right to cancel or refuse any order at our discretion. We accept major credit and debit cards and other secure payment methods, processed securely through third-party providers; your card is charged at the time of purchase. All prices are in US dollars and subject to change without notice; we reserve the right to correct pricing errors before processing an order.

3. Shipping & delivery

Orders are processed within 48 hours. Estimated delivery times are provided at checkout; we are not responsible for carrier delays. Customers are responsible for providing accurate shipping details. See the full shipping policy.

4. Returns & refunds

We accept returns on unused and unopened items within 30 days of delivery. Refunds are issued once the returned item is received and inspected. See the full return policy.

5. Product information & use

Our air fresheners are for personal use only. Keep out of reach of children and avoid contact with surfaces that may stain. We are not responsible for misuse of our products.

6. Intellectual property

All content on this website (logos, images, text, and product descriptions) is the property of Scented Hope and may not be copied, modified, or used without permission.

7. Limitation of liability

We are not liable for indirect, incidental, or consequential damages related to the use of our products or website. Our total liability is limited to the amount paid for your order.

8. Privacy & security

We collect and use your data in accordance with our privacy policy. By using our website, you consent to our data collection practices.

9. Third-party links

Our website may contain links to third-party sites. We are not responsible for their content or policies.

10. Changes to these terms

We may update these terms at any time; the latest version will always be available on our website. Continued use of our site means you accept the updated terms.

Questions?

We're here to help! Email [email protected]. Thank you for choosing Scented Hope. We appreciate your support and faith in our brand.